Delivery doesn't have to be complicated.
Orca eliminates your delivery headaches by connecting you with reliable delivery options that actually work for your business. No more frustrating pickup experiences, limited delivery options, or inconsistent COD payments.
Our platform gives small to medium businesses, online stores, and drop-shippers, unprecedented control over delivery ensuring every order reaches customers efficiently—expanding your reach with same-day/next-day options and streamlining your cash flow.
Streamline shipping through control and flexibility.
Merchants today manage a mix of delivery companies, each with different rates, coverage gaps, and communication issues. The result is wasted time, higher costs, and frustrated customers who lack clear delivery updates.
Orca streamlines shipping so everything can be managed in one place. For each shipment, the best delivery option is automatically selected — whether it is your preferred partner or a new delivery company offering better service and rates, deliveries are assigned based on your preferences and available delivery companies.
Orca allows you to automate as much or as little of the shipping process as needed. You can even let the customer select their delivery option from a list of preferred delivery companies or based on our smart recommendations. You control the process to optimize cost, reduce complexity, and ensure timely, transparent deliveries.
Why Merchants Choose Orca
One Dashboard for
All Your Orders
Stop switching between WhatsApp, Shopify, Instagram, or TikTok. Orca brings all your delivery orders into one simple dashboard. Check the status of each order, update your customers automatically and enhance the delivery experience. It’s a smarter, faster way to run your business without extra apps or tools.
Deliver Anywhere in Lebanon
Whether you’re a dropshipper, online shop, or physical store selling online, Orca plugs you into a trusted nationwide delivery network, giving even the smallest business reliable and fast delivery across Lebanon; keep your favourite delivery company, let Orca pick the best option, or let the customer decide.
Flexible Payment Options
Pick the payout style that works for you — cash on delivery, prepaid orders, or instant transfers. Orca automatically selects couriers that support your remittance terms. Orca only accepts the ones that fit your order policy, and Orca tracks your remittance so you always know exactly when your money is on the way.
Delivery Tech That Works for You
You don’t need a registered business or special software to start. Get big‑company features without the price tag: tracking, automatic WhatsApp confirmations, and performance data on your deliveries. Orca works only with trusted delivery partners, monitors their ratings, and steps in when there’s an issue — giving you reliable deliveries from day one.
FAQ
Is Orca free?
Yes, Orca is completely free for businesses, online stores, and anyone looking for a reliable delivery platform. You don’t pay anything to place or manage orders.
Do I need another app or website to use Orca?
No, Orca is a one-stop platform for your deliveries. All your orders from WhatsApp, Shopify, Instagram, TikTok or any other source go through Orca. You retain control and set up rules to automate the process so you don’t waste time going back and forth.
I already work with a delivery company. Why should I use Orca?
You can keep working with your current delivery company through Orca. We simply make your work easier. We can help during times when your delivery company can't deliver, for example on weekends, holidays or after a cut-off date. We also give you access to affordable and faster options in your area, especially if you operate outside Beirut. You don’t have to change how you work — we improve your workflow.
How does Orca work?
Once you place an order, we automatically contact your customer to confirm their location and schedule the delivery. Then, we send all the details to the delivery company that matches your setup. You can choose to always use your preferred delivery company or courier, let Orca pick the cheapest and fastest one, or even allow your customer to choose for themselves. You can also set what kind of payment method or delivery timing you want. Orca follows your rules and handles the rest.
Can I manually change an order that was automatically assigned?
Yes, you have full control. If an order was automatically sent to a courier, you can change it, cancel it, or update any part of it anytime.
Can I change the drop-off location or delivery time after placing the order?
Yes, you can change the delivery address or time through Orca. Most of the time, these details are confirmed automatically with the customer, so you don’t need to do anything. But if changes are needed, we take care of it.
How do I get paid?
You decide how you want to be paid. You can let us handle the cash, or let the courier collect and pay you directly. We show you what payment options each delivery company offers. You can also track how much money you’re owed and when you should get it. Soon, your customers will also be able to pay through Whish or Monty Pay and you’ll receive the money directly.
How does Orca make sure deliveries are safe, reliable and secure?
We only work with trusted delivery companies. We monitor how fast they are, how well they perform, and how customers rate them. If there’s ever a problem, we’re here to help. You can also choose to only work with companies that meet your standards or preferences.
Who can use Orca to deliver orders?
Orca is made for anyone who sells products and wants to deliver them in Lebanon. Our users include online sellers, e-commerce stores, small businesses, physical stores that sell online, dropshippers, social media sellers, and more. Whether you sell on WhatsApp, Instagram, TikTok, Shopify, WooCommerce, or even by phone — Orca helps you deliver smarter. We work with both businesses and individuals, so if you're selling anything and want it delivered, Orca is for you.
Do I need to have a registered business to use Orca?
No, you don't need to be registered. You just need to be selling products. When you sign up, we’ll guide you through a simple onboarding process. We might ask for your ID or some basic info to meet legal and delivery company requirements — that’s it.