Delivery doesn't have to be complicated .
Orca connects your delivery company directly with merchants who need you — no middlemen, no chaos. Win more of the orders you’re built for, grow faster, and stay in control.
Grow and Connect with Merchants
Lebanon's delivery market is crowded and all over the place, making it hard for the right merchants to find you. Whether you specialize in fast local deliveries, fullfilment or complex routes, your strengths deserve to stand out. In a busy space, they can be easy to overlook. Orca helps you get discovered by the right merchants.
We spotlight what you do best, connect you with merchants who need your exact services, and handle the onboarding for you quickly and seamlessly. From simple WhatsApp automations that automatically request customer locations and provide you with accurate order details to full system integrations, Orca fits with how you work, not the other way around. Get the visibility, clients, and orders that match your strengths—no heavy tech, no wasted time. Just growth, on your terms.
Why Delivery Companies Choose Orca
Order Matching
You only see delivery requests that match your zones, vehicle types, prices, and cash-on-delivery policy. Orca filters out everything else, so you avoid irrelevant orders and wasted time. Merchants can also choose you directly when they prefer your service. The system is designed to match you with work you’re most likely to accept and benefit from, giving you fewer missed opportunities and more of the right orders.
Simple Integration
You can keep using the tools you already trust. Orca connects directly with systems like FleetRunnr or sends structured orders via WhatsApp, depending on how you work. We handle setup and onboarding for you, so there's no need to change your operations. Whether you use a logistics platform or just your phone, you’ll have the same capabilities as a national operator, with none of the technical complexity.
Win & Keep Clients
Orca helps you stand out by highlighting what you do best—whether that’s express delivery, weekend coverage, or refrigerated transport. Merchants see your strengths when placing orders, and if they already work with you, they can stay with you while benefiting from a smoother process. Their online stores can be connected to Orca, allowing orders from Shopify, WooCommerce, and social platforms to flow straight to you, with automated updates sent to their customers.
Smart Insights
You get access to clear, easy-to-read statistics that track your on-time rates, popular zones, cash cycles, and more. Orca also shows you how you compare to other delivery companies on the platform, helping you spot where you lead and where you can improve. With the right data and tools, you can make better decisions, adjust pricing, and stay ahead of the competition.
FAQ
How do we help you get more orders?
Orca shows your company to more merchants who are looking for delivery. You don’t need to search for clients — we bring them to you. You can also set rules to only work with certain clients, like companies with a tax number or orders that fit your style. We only show you to customers that match what you want. If you offer special services, like cold trucks or fast food bags, merchants will see that too. You can also bring your current clients to Orca and keep working with them as usual while gaining new ones.
How is delivery pricing set?
When we set up your account, we work with you to create a map of the areas you cover and the prices for each zone. You don’t need to do anything technical. We update the pricing anytime you want. You can even have different maps for different times, like holidays or weekends.
How do we receive accurate order details from the customer?
When a merchant places an order, the customer gets a WhatsApp message to confirm everything. They’re asked to share their location, choose a delivery time, and add any notes. Once they confirm, the full order is sent to you with all details in one go.
How do we support small to medium delivery companies?
Whether you deliver across the country or focus on one region, Orca is built to help you grow. You get access to the same technology used by large logistics players automated WhatsApp updates, ecommerce integrations with platforms like Shopify and WooCommerce, and optional system connections like FleetRunnr. If you're not operating nationwide, Orca helps you tap into ecommerce orders happening in your area and connects you with merchants who need fast, affordable local delivery. You stay in control, serve the clients you want, and compete on equal ground with larger companies.
How will you receive orders?
You choose how you want to receive and accept orders. You can get them on WhatsApp in the format you like, with the ability to update the status directly. If you use FleetRunner or another system, we can integrate with it. If you have your own custom system, we can build a connection that works with it too.
How do we help you keep your clients?
You can connect your clients’ ecommerce platforms like Shopify or WooCommerce so their orders go straight to you. Orca automates a large part of the process, making it easier for your customers to place, track, and update deliveries without needing to call or follow up. Your clients don’t need to change how they work or use a new system — they keep using you, with a faster, smoother experience.
How do we help you get more clients?
We find new clients and match you only with orders you want. You’ll get requests that fit your rules, like the type of item, size, area, or payment method. You won’t waste time on orders that don’t suit you.
How do you handle cash on delivery?
Each delivery company on Orca can display their cash policy, so merchants know how and when they’ll be paid. If you offer cash on pickup, remittance after delivery, or card on delivery, it’s all listed. We makes sure you only get orders from clients who accept your cash rules. Returns and insurance options are also available if you offer them.
What do I need to start delivering on Orca?
To be listed on our platform, you need to be registered. We currently only partner with registered delivery companies to ensure high-quality service for the online sellers, e-commerce stores, and social media shops using our platform. During onboarding, we verify your company details, assess a few basic criteria, and ask you to agree to our terms of service and delivery partner policies. Don’t worry — we’ll guide you through the whole process and tell you exactly what’s needed to get started.